Last updated: August 2026

This Privacy Policy explains how LIMGENE UAE, officially represented by Barugzai Motors in Dubai, collects, uses, stores and protects information when you visit our website, submit an enquiry, contact our team or use our services.

01. Introduction

LIMGENE UAE respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy applies to information collected through:

• The LIMGENE website
• Website contact and enquiry forms
• Email communications
• Telephone and WhatsApp communications
• Showroom visits
• Consultation, quotation and test-drive requests
• Other interactions with LIMGENE UAE or Barugzai Motors

By accessing or using this website, you acknowledge the practices described in this Privacy Policy

02. Information We Collect

We may collect personal information that you voluntarily provide when contacting us, requesting information, booking a consultation, arranging a showroom visit or submitting an enquiry about a LIMGENE vehicle.
The information collected may include:

• Your name and company name
• Email address and telephone number
• Country or location
• Preferred contact method
• Vehicle model or vehicle details
• Customization and modification requirements
• Test-drive or showroom appointment details
• Budget or purchasing requirements
• Messages, documents, images or files you submit
• Information related to quotations, orders or customer support
• Website usage and technical information

Technical information may include your IP address, browser type, device information, operating system, pages visited, referral source and the time spent on our website.

03. How We Use Your Information

We may use the information collected for the following purposes:

• To respond to enquiries and consultation requests
• To arrange showroom visits, meetings and test drives
• To discuss vehicle specifications and customization requirements
• To prepare and provide quotations
• To process orders and provide customer support
• To provide information about LIMGENE vehicles, products and services
• To communicate updates relating to an enquiry or purchase
• To improve our website, services and customer experience
• To understand website performance and visitor behaviour
• To maintain website security and prevent misuse
• To manage warranty and after-sales support
• To comply with applicable legal and regulatory requirements

We do not sell or rent your personal information to third parties.

04. Marketing Communications

Where permitted by applicable law, we may use your contact information to send you updates about LIMGENE vehicles, new models, available units, events, offers and related services.

You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us directly.

You may still receive important non-marketing communications relating to an active enquiry, quotation, order, appointment, warranty or customer service request.

05. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website performance, understand visitor behaviour and provide a more relevant browsing experience.
Cookies may be used to:

• Remember website preferences
• Measure website traffic
• Analyse page performance
• Understand how visitors use the website
• Improve website functionality
• Support advertising and remarketing activities
• Prevent fraudulent or unauthorized website activity

Some cookies may be provided by third-party analytics, advertising or website service providers.
You can control, restrict or disable cookies through your browser settings. Disabling certain cookies may affect some website functions.

06. Information Sharing

We may share personal information with trusted third-party service providers who assist us with:

• Website hosting and maintenance
• Customer enquiry management
• Email and communication services
• Analytics and website performance
• Advertising and marketing activities
• Customer relationship management systems
• Payment or transaction support
• Vehicle registration, insurance, warranty or related services
• Technical, administrative and business support

These providers are expected to process information securely and only for the services they provide to us.

We may also disclose information when required by applicable law, regulation, court order, government authority or other legal process.

Information may also be transferred as part of a business restructuring, merger, sale, acquisition or transfer of business assets, subject to applicable legal requirements.

07. International Data Transfers

Some of our website, technology, communication or service providers may process or store information outside the United Arab Emirates.

Where personal information is transferred internationally, we take reasonable steps to ensure that it is handled securely and in accordance with applicable data protection requirements

08. Data Security

We use reasonable administrative, technical and organisational measures to protect personal information against:

• Unauthorised access
• Misuse
• Loss
• Alteration
• Disclosure
• Destruction

However, no method of internet transmission, electronic communication or digital storage can be guaranteed to be completely secure.

You are responsible for ensuring that any information submitted through the website is accurate and that your devices and accounts are appropriately protected.

09. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Respond to enquiries
• Prepare and manage quotations
• Provide requested products and services
• Maintain customer and business records
• Provide warranty or after-sales support
• Resolve complaints or disputes
• Meet legal, accounting and regulatory obligations

Personal information may be deleted, securely destroyed or anonymised when it is no longer required for legitimate business or legal purposes.

10. Your Rights

Depending on applicable law, you may have the right to request:

• Access to the personal information we hold about you
• Correction of inaccurate or incomplete information
• Deletion of your personal information in certain circumstances
• Restriction of certain processing activities
• Objection to certain uses of your information
• Withdrawal of consent where processing is based on consent
• A copy of certain personal information you have provided
• Removal from marketing communication lists

We may need to verify your identity before processing a privacy-related request.

Certain requests may be limited where retaining or processing information is required for legal, contractual, warranty, security or legitimate business purposes.

11. Third-Party Links

The LIMGENE website may contain links to third-party websites, social media platforms, maps, video platforms or external services.
LIMGENE UAE and Barugzai Motors are not responsible for the privacy practices, security, availability or content of external websites.
We recommend reviewing the privacy policy of each third-party website before submitting personal information.

12. Children’s Privacy

Our website and services are not intended for children under the age required to provide valid consent under applicable law.
We do not knowingly collect personal information from children without appropriate authorization from a parent or legal guardian.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

• Our website
• Our products and services
• Our information-handling practices
• Technology or security requirements
• Applicable legal or regulatory requirements

The revised Privacy Policy will be published on this page with an updated revision date.
We encourage visitors to review this page periodically

14. Contact Us

For questions about this Privacy Policy, your personal information or a privacy-related request, please contact:

LIMGENE UAE

Officially represented by Barugzai Motors in Dubai

Email: [email protected]
Telephone: +971 50 516 0610
Address: Showroom 1–3, Nad Al Hamar Road, Ras Al Khor, Dubai, United Arab Emirates

When contacting us about a privacy request, please provide sufficient information to help us identify your records and process your request